Category: Blog

Why Every Ontario Employer Should Participate in the WSIB Excellence Program

February 6, 2020  

Workplace injuries affect all business sectors, it’s not only in the high-risk industries such as construction and manufacturing.  In 2018, the WSIB reported that 74 people lost their lives at work and accepted over 64,000 claims related to time off work as a result of a workplace injury or disease. 

What is the WSIB Excellence Program?

In Ontario, the newly launched Excellence program changes how WSIB works with employers to instill a company-wide culture of health and safety in order to develop a safer and prosperous province. 

The goal of this program is to reward its safest employers and make available up to $250,0000 in rebates on an annual basis, with restrictions, to each of the current 300,000+ Ontario employers.  This incentive-based program is the first of its kind in Canada, replacing Safety Group, SCAP programs previously in place.  The program makes available $140 million is premium savings to Ontario employers.

5 Reasons Why an Employer Should Join the Program

  1. The program totally changes how WSIB works with employers by rewarding its safest employers and making available rebates up to 75% of their WSIB premium.
  2. The program is a simple and fair roadmap for all Ontario employers. From small business to large corporations, the program helps employers strive for health, safety and wellness excellence.
  3. The pace of the journey is flexible for employers in terms of timelines, goals and immediate cost savings.
  4. The program is well organized and easy to start. The exact plan or order in which an employer completes the program modules is between the employer and the provider It begins with health and safety foundational building blocks and then moves onto intermediate and more advanced topics to achieve excellence.
  5. The journey is yours: It’s a framework that uniquely fits each company’s health and safety vision.

Where Do We Begin?

Familiarize yourself with the guidelines:   https://www.wsib.ca/sites/default/files/2019-10/program_guidelines.pdf

Calculate your Rebates:  https://www.wsib.ca/en/health-and-safety-excellence-program-achieve-earn-rebates-and-recognition

Attend a free WSIB Excellence Information Session near you: https://www.wsib.ca/en/health-and-safety-excellence-program-stay-connected

Contributed by SOS First Aid and Safety Training

Learn the skills and use the tools you need during your health and safety excellence journey.  Develop and safety culture, progress your career by developing new health and safety skills, get First Aid and CPR certifications, build employee resiliency during high stress workplace situations, implement an effective health and safety management system, or simply advance your knowledge for everyday life skills. Whatever the reason, SOS First Aid (www.sosfirstaid.ca) offers solutions that may align within your unique health and safety journey.

In business since 2004 and a former Oakville Small Business Award recipient, SOS First Aid (SOS) has developed into one of the top Red Cross Training Partners in Canada. We can help you on your WSIB Excellence journey, ask us how? SOS provides comprehensive, high quality health and safety programs that apply AT WORK…IN THE COMMUNITY and AT HOME.

To learn more contact Mario Sacco at 905-844-9813 x104 or email Mario.Sacco@sosfirstaid.ca 

CSR: Putting Your Money Where Your Mouth Is

November 21, 2019  

By Warren Leppik

Warren Leppik is the Chief Storytelling Officer at Cognition Productions, an advocate marketing company in Oakville. More effective than traditional advertising because of the authenticity of real human connections, his proprietary process harnesses the voices and experiences of your company’s customers to drive your marketing, engagement & growth strategies.

Visit www.cognitionproductions.com to learn more.


Over the past few months, I have come across several articles related to the lip-service being paid to Corporate Social Responsibility. This article in Adweek stood out: “A New Survey From The Economist Finds More Executives Talk About Social Good Than Act on It”. According to Marty Swant “48% of respondents said they felt businesses that operate with purpose beyond profit actually end up gaining a “financially competitive advantage” in their markets. However, even more—78%—said companies talk about it more than they invest in long-term initiatives to support it.”

So what’s the problem? Is it really so hard to get involved? Is it complicated? Cost prohibitive? Time intensive? I would like to take an optimistic stance and would hazard a guess that, rather than being intentionally delinquent, it has more to do with figuring out how best to get started becomes just another item on an overloaded agenda. But there are tangible business benefits, and a way to mitigate an underestimated “values-based” faux pas, by ensuring that your corporate social responsibility is more than just a plaque on the lobby wall.

In an article entitled “How to Improve Customer Relationships With Brand Authenticity” author John Turner states, “According to the Consumer Content Report from Stackla, 86 percent of consumers say authenticity is important when deciding what brands they like and support. Show, don’t tell. Every company should have a set of values that they stand for. But it’s not enough to just tell consumers what you believe in; you have to show them. Any company can write on its “About Us” page that they believe in giving back to the community. But that doesn’t mean much if your customers and prospects can’t see it in action. If you SAY you put a strong emphasis on giving back to the community, you had better SHOW your customers you mean it by giving back to local charities with donations or offering your time and knowledge to empower others. Brand authenticity will not only make your current customers happier but will also help you attract new customers by making your company stand out from the rest.”

Beyond just doing what you said you were going to do, the ancillary benefits to being a good corporate citizen are many. It brings to mind interviews I did for the United Way of Halton and Hamilton last year about involvement with their Workplace Campaigns. Jarvis Sheridan, Partner at O’Connor MacLeod Hanna LLP believes “We have an enhanced profile because of our involvement with the United Way Workplace Campaign. People respect the fact that we are not just a bunch of money-grubbing lawyers. We are there to feel that our responsibility to the community is being met in very many ways. Because we do have that responsibility. We’re doing OK and we need to give back”.

Finally, in a content marketing world gone mad, with people making up stuff to feed hungry content marketing calendars, what you do in the community becomes a gold mine of authentic feel good stories, proof of your company’s values. Beyond text, you can use video to harness the emotional power of impact stories from people whose lives were changed by the charities you support. The resulting videos build awareness of the need for what the charity does, motivates more people to get involved and shows quite clearly that your Corporate Social Responsibility program is the real deal.

Member Profile: Courtyard by Marriott Burlington

November 21, 2019  

The Courtyard by Marriott Burlington is Halton Region’s newest hotel! The hotel sits on the border of Burlington and Oakville with easy access to the QEW, Highway 407, and within close proximity to Toronto Pearson and Hamilton International Airports. The Courtyard by Marriott Burlington is conveniently located adjacent to the Burlington Convention Centre with a heated and covered walkway surrounded by many corporate offices, and is across the street from the picturesque Bronte Creek Provincial Park.

The upscale hotel features a state-of-the-art lobby with the BISTRO Restaurant & Lounge at the centre of it all – serving breakfast, lunch, dinner, cocktails and Starbucks coffee 7 days a week. Guests can also enjoy a well-equipped fitness centre and indoor saltwater pool.


The Courtyard by Marriott Burlington was designed by Adrian Mauro and his team at Chamberlain Architect Services Limited, and developed by Domenic Fuda and his team at TriAxis Construction Limited with the future in mind. Throughout the hotel guests can connect with ample electrical outlets. The “Boarding Pass Station” features a separate computer station dedicated to printing airline information. The hotel has implemented green technology with a guest recycling program and charging stations for electric vehicles.

The Courtyard by Marriott Hotel Burlington caters to corporate guests with 1,800 square feet of meeting space to accommodate functions of up to 120 people. The meeting rooms feature LED TVs, white boards, top-down screens and projectors to meet all your AV needs. Exquisite catering menus are avail-able to suit your needs. For organizations needing more space, the adjacent award-winning Burlington Convention Centre features 20,000 square feet of function space to accommodate up to 1,200 guests.

The hotel has 135 guest rooms, including 10 suites, with hybrid zones for working featuring over 16 power outlets and 7 UsB ports in every guest rooms. All rooms have a light desk on wheels, allowing guests to work from anywhere in their room. each guest room has their own dedicated Wi-Fi router which powers up to 6 devices.

The team at the Courtyard by Marriott Hotel Burlington is led by Managing Director Frank Vismeg, who has long-term success in the travel and tourism industry – living and working in over 34 countries! Frank is also the President of Skal International Hamilton-Niagara Club, the world’s leading asso-ciation of travel and tourism professionals from over 85 countries. Through his career he has had the pleasure of hosting celebrities Tom Jones and Christopher Plummer, and on the political scene Prime Ministers Pierre Trudeau, Brian Mulroney, Jean Chrétien, and Stephen Harper.

“My strength is relationship building” says Frank, “A typical week in-cludes meetings with community and regional stakeholders who share in making Burlington and Oakville one of the top destinations for tourism and conventions. 

The strength of these relationships was demonstrated at the hotel’s grand opening which included Mayor of Burlington Marianne Meed Ward, Halton Regional Chair Gary Carr, MPP Effie Triantafilopoulos, and Premier of Ontario Doug Ford.

Approaching their one-year anniversary, the Courtyard by Marriott Hotel Burl-ington is already attracting loyal customers, and boast a 98% guest satisfaction rating. “The key to the hotel’s success is consistent service quality” said Frank, “A hotel is just 4 walls; it is the people inside that make it run.” Frank said all of his staff have a ‘Yes I Can’ attitude, always going above and beyond to en-sure guests feel welcome and enjoy their stay. They are proud to announce the newest addition to their management team, Ms. Angelica Sanz Rincon – Hotel Manager coming here from the from the Ritz Carlton Resort in Puerto Rico.

Frank sees a bright future for Burlington and Oakville as the Region continues to grow. He is already working on a new hotel with his partners at the Burlington Hotels Group Inc. – stay tuned for the new development!
Select the Courtyard by Marriott Hotel Burlington for your next
business meeting contact:

Nicoletta Vella, Director of Sales & Marketing:
nicoletta.vella2@marriott.com

Tarah Markham, Sales & Operations Manager:
tarah.markham@marriott.com

Victoria Howard-Csampely, Sales & Catering Manager:
victoria.howard-csampely@marriott.com

How to profit from your employee benefits plan

November 12, 2019  

You wouldn’t normally expect an insurer to keep surpluses in their benefits program but with the Chambers Plan that’s exactly what happens. As a not-for-profit benefits plan, the Chambers Plan reinvests these surpluses back into the program to reduce rates, to continue to add additional benefits and provide high-quality service with ever evolving options.

 Small and mid-sized business owners face a lot of uncertainty and they don’t need that to include their employee benefits plan. A local Chambers Plan advisor can help show them why the Chambers Plan is the number one plan for businesses looking for stability in their benefits plan.

 Why should this be a concern? Well, first there are inflationary factors that can cause your benefits plans to rise. Next, some group benefits providers will lure businesses in with unsustainable rates, which will be followed by larger premium increases in subsequent years. Many business owners have experienced this roller coaster ride already and we can show you how to avoid that.

 Let’s talk first about the low rate trap. Most benefits providers are for-profit entities where logic dictates they need more premium than claims paid out plus the administrative costs to run the plan. In addition, many require funding for their own large claims pool to pay larger claims than normal, typically large drug or out of country claims. Insurers have to provide a return on investment for shareholders. With the Chambers Plan, plan participants are treated like the shareholders with surpluses being reinvested into the pool.

 One of the great things about the Chambers Plan is that it allows start-ups or smaller firms to participate fully in the pool if they have 3-9 employees, though some 1 and 2 person firms may also qualify. If they are fully pooled they join the other 35,000 businesses where renewals are based simply on what’s needed to sustain the pool. This keeps their costs predictable until they grow to a size where they can take on additional risk. If they had a bad year for claims due to an employee or employee’s dependent it won’t impact the renewal the way it would with a traditional carrier.

 In addition, as they grow they can move into the Chambers Plan’s partially pooled option. With this the firm takes on more risk since a portion of claims will be rated against premiums, and for taking on that risk receive reduced rates. As the Chambers Plan is a not-for-profit program, surpluses go back into your claims and provide a reduction.

 What’s also intriguing is that for larger firms with 10-99 employees, the Chambers Plan, as a not-for-profit simply has less overhead. As a pooled, not-for-profit, the plan doesn’t charge reserves (IBNR’s) which can typically eat 8-12% of premiums, and again provide some pooling cost certainty for years where your claims may fluctuate. In addition to this, the plan’s lower than industry average annual inflation.

 The plan has always been around with the goal of supporting business with less than 100 employees, providing not only cost certainly but also additional supporting benefits that firms this size may require. All employees also receive the Best Doctors program. This can allow an employee to find access to specialists or get a second opinion on either a diagnosis or course of treatment. The Chambers Plan also provides the BAS, or Business Assistance Service to all plan holders. This service is invaluable to any size enterprise providing HR, Accounting and Legal assistance as part of the underlying program.

The Chambers Plan is also administratively light and easy. Employees can access their own information and make claims or inquiries through the My-Benefits platform. Additionally, claims can be done  simply by taking a picture of the claim and submitting through the phone application with direct deposit right into the employees bank account. A Chambers Plan representative can help train you and your employees on how to use the plan and access the resources available. It has been designed to be very user friendly.

 As a not-for-profit program supported by and supporting local Chambers of Commerce and Boards of Trade, the benefits continue to evolve based on the needs of the SME marketplace. Needs are in today’s business environment and benefits are evolving to keep up, while also with catering to those still wanting to have more traditional plans. All resources are reinvested with these goals in mind, something unique in the marketplace. 

Why not profit from your benefits investment?
Contact Hynek Financial Group, our local provider of The Chambers Plan for more information.

How To Recruit And Retain Employees With Ease

August 13, 2019  

A solid benefits plan makes a great addition to an employee compensation package. With the Chambers Plan your business can recruit the high-quality talent you need to compete. Whether your business has 1 or 100 employees you have just as great a need to attract and retain talent as a larger corporation. Their employee group benefits plan can provide you with options that will allow your business to compete with anyone for those employees.

Protecting your staff shows them you care. It improves your staff retention, makes it easier to hire new employees and makes your workforce happier and more productive with less absenteeism. The advantages of providing protection over not doing so are numerous. In fact, when workers are polled about either having a benefits plan or a $10,000 raise, the majority took the benefits option. In addition, it’s a great area to enhance compensation since health and dental premiums are not taxable benefits though are deductible for the employer. It may cost a lot less after tax than implementing a raise or bonus for both the employee and the employer.

With more than 35,000 firms insured, the Chambers Plan has become a place for SME’s to come for wellness and benefits plan support. Combined with their partnership with local Chambers of Commerce and Boards of Trade there are many tools and resources available to help improve your workplace satisfaction. A Chambers Plan advisor can help you customize this to your staff, keeping in mind an older demographic consisting of Baby Boomers will have a different perspective than a younger firm composed mostly of Millennials.

Whether you have 1 or 100 employees the Chambers Plan can build an offering that meets your needs. If you have a plan an advisor can easily match up an offering or build something different based on your firms needs. Plans can be designed with different categories if necessary for different staffing levels. In addition, the Chambers Plan also provides the BAS, or Business Assistance Service to all plan holders. This is invaluable to small to medium sized enterprises providing HR, Accounting and Legal assistance as part of the underlying program. All employees also receive the Best Doctors program. This can allow an employee to find access to specialists or get a second opinion on either a diagnosis or course of treatment.

The Chambers Plan also provides the best in class out-of-country protection which can be particularly important if you need to travel for your new business. If you and your staff must travel often this can save you significantly rather than buying travel protection for each trip.

Other benefits can be sculpted based on budgets. Costs for things such as paramedical benefits for physiotherapy, chiropractor and massage therapists etc., can be capped or limited to provide budget control. Dental coverage can also be tailored to the company budget as well as the needs of the staff. Drug coverage is another area where a variety of options will meet a variety of budgets. Benefits today are no longer a one size fits all product. Firms with younger demographics may prefer more wellness-related benefits such as paramedicals with less drug coverage, while an older staff may prefer having the scripts in place.

The Chambers Plan has a group retirement option with both a Group RRSP and a DPSP (Deferred Profit-Sharing Plan) and can also help you with either your individual or your employee’s retirement options. There is a payroll solution provided by Payworks; when used in conjunction with the plan it offers single entry in one system for both your payroll and benefits through their proprietary Tandem link.

By providing benefits employers reap many other positive rewards. An EAP, or Employee Assistance Program is a perfect example. Typically a low-cost item, an employer may add it to their benefits plan to provide counselling for employees who may need a little help from time to time. An employee may have a spouse or dependent child who needs counselling and because it is now available the employee will not be focusing on that issue at working, making them a more positive, productive employee.

More traditional benefits are helpful in many ways. An employee with a tooth that’s bothering them or out of date glasses can improve their well-being by having those things looked after. Their homelife may improve if their dependents can also have the ability to update any issues they have.

Prescription drugs are an even larger issue. Today with the spiraling cost of drugs, knowing you have some coverage means that if a family member needs a script they can obtain it and follow the proper course of treatment. Without coverage drug adherence levels slip and people are less likely to get or maintain the treatments they may need for their own individual situations.

Another simple by-product of a benefits plan is that employee attendance also improves. Not only are they not taking as much time off to help dependents likely to miss time at work for their own reasons. In addition, if they are healthier the time spent at work will be more productive statistically speaking.

Having a satisfied staff bodes well for employee retention and makes it significantly easier to recruit new employees. Go to chamberplan.ca today for more information.

Member Profile: Javelin Technologies

August 7, 2019  

This past April, Javelin Technologies was named one of Canada’s Top Small & Medium Employers (SMEs). The program recognizes SMEs that offer the country’s best workplaces and forward-thinking policies and evaluates employers on their physical workspace, atmosphere, benefits, communications, training, and community involvement.

With headquarters in Oakville, Javelin has 115 employees in nine locations across the country and serves more than 6,000 engineering and manufacturing customers from coast to coast and around the world. The company’s leaders say it was quite an honour to be recognized as one of the nation’s Top SMEs.

A Canadian success story

Javelin is a classic Canadian start-up story; it began over coffee meetings between co-founders John Carlan and Ted Lee at a Tim Hortons in Oakville. Founded in 1997, the company offered 3D design software solutions for business. They have since expanded their product and service offerings to include engineering data management, automation, additive manufacturing (industrial 3D printing), training and consulting.

Right from the beginning, Javelin focused on quality technical support and training for the tools they provide. Their training staff work with customers to ensure they have a strong understanding of the software and hardware they are using, contributing to efficiency, productivity, and overall business success. Training and consulting services are available for customers remotely and at all locations.

Behind the quality service to customers is a strong, talented team. Javelin believes in work-life balance for their employees, as well as in open communication. On the first Friday of every month, they host a team meeting for all employees across the country. Employees are informed of Javelin’s successes, challenges, and opportunities.

Growing to meet customer needs

For the past three years, Javelin has been on the Growth 500 list of Canada’s Fastest Growing Companies. One reason is its commitment to continually expanding its product and service offerings to not only meet, but stay ahead of, evolving customer needs. In May 2018, Javelin merged with Cimetrix, an organization with a strong background and leading reputation in additive manufacturing and laser scanning solutions. This merger further strengthened the company’s additive manufacturing capabilities and created a new level of service and support for customers.

Javelin offers a one-stop shop for customers, supporting them from concept design to manufacturing production. Their various products and expertise cover every stage of the process, from helping a designer test a product against simulated conditions such as heat or vibration, to improving the sharing of manufacturing data around the world, to automating complex quoting systems, to 3D printing metal parts for tooling.  

Javelin’s clients are from a wide range of industries, including aerospace, alternative energy, automotive, construction, medical, consumer products, oil and gas, and manufacturing. In recent years, they have focused heavily on their customers in education. Previously, the focus was almost entirely on post-secondary classrooms, but now more teachers and students at the high school level consider access to Javelin’s software and 3D printing to be essential in preparing students for further education and the future workforce.

Expanding again

At Javelin, people thrive on growth. They strive to move the organization forward and continue to be a complete supplier for their customers. At the end of this year, they will be moving into a new facility that is double their current space! The new facility will feature their largest ever, state-of-the-art 3D printing lab. Javelin is proud to say that this will be their fourth move – all within the Oakville border! With this growth, they will continue to grow their business in Canada and dive deeper into the international market.

Don’t hesitate to reach out to Javelin if you’re curious to see their facilities; they will be happy to give you a tour of their 3D printing lab and show you some fascinating 3D printed prototypes and parts.

www.javelin-tech.com

905-815-1906

Want Beautiful Referrals That Close Like Clockwork?

August 7, 2019  

Creating more and better referrals is entirely within your grasp. Beautiful referrals that close like clockwork are the result of four phases in a successful business professional’s network. Can you identify your phase? Which phase would you choose for your business or practice?

Phase One – Gee, I was lucky to get that referral…

When a business professional is in Phase One, they think that their referral opportunities come by chance. They are not connecting their success to any networking or referral-building activity that they may have done. They have no plan or strategy for building their business by referral. They may join networks and attend events occasionally, or not at all, sometimes blaming the organization for not providing them with referral opportunities. 

Unfortunately, a vast majority of business professionals fit into Phase One.  

Phase Two – Hmmm, I have a lot to learn…

A business professional in Phase Two has awakened to the reality that referral marketing works. They realize that business by referral is a major source of their business. They want to learn more about how to create ongoing referrals for their business and practice. They are willing to adopt good networking practices, develop their referral-building acumen and make a monthly plan for their activities. They embrace the concept that giver’s win. Always.

They work hard to generate a high-quality message that speaks to the emotional and business benefits of working with them. They can share their story in a precise and consistent manner that resonates with them and their network. They can identify at least 10 characteristics of their ideal client which they weave into a compelling narrative. They also know that giving a referral to a member of their network is the best way to grow their own business. They enjoy the 34% closing rate of an average referral (1 out of 3 referrals result in closed business).

Roughly 10% of business professionals fit into Phase Two.

Phase Three – It is all about giving and growing my relationships

Phase Three business professionals have embraced the Phase Two referral marketing practices and seek out business professionals who share the same ideal client. They have a growing network that includes like-minded business professionals who are also interested in business relationships of mutual gain. They know that meeting one on one (1:1) is the only way to learn about one another’s business and develop referrals.

Like a seasoned gardener, a Phase Three business professional nurtures their roses by seeking out business professionals who are givers and who also want to create mutually beneficial relationships. Business professionals in Phase Three are aware that they need to remove weeds and watch out for individuals who are transactional by nature or are not truly interested in investing in a referral relationship.

Phase Three folks understand, very clearly, that a referral is a transfer of trust. They know that the best referral is one where a high level of trust is transferred. And that closing for business is much easier with a good referral. The closing rate of a referral from a Phase Three member is 50% or more (1 out of 2 referrals result in closed business).

5% of business professionals might fit into Phase Three.  

Phase Four – Referral Partner Relationships for My Pocketbook and Soul

Phase Four business professionals have a fine-tuned network of 8-10 very special people for whom they would do almost anything to help their partners grow their business. Their selected network members, or referral partners, feel the same way about them. Together, they have developed a powerful understanding that they want to support one another to amazing success. They meet regularly, every month when possible. Given the knowledge of the referral partner about their partner’s business, a referral from another Phase Four business professional has an 80% chance of closing (almost 1 closed piece of business for every referral).

1% of business professionals enjoy referral partner relationships that are good for both the pocketbook and soul.

Business professionals in Phase Four are delighted with the beautiful referrals they give to one another that close like clockwork.

Paula Hope is a leading referral expert. She helps business professionals create the revenue they deserve. To have a chat with Paula, or receive her Monday Morning Referral Tips, please contact her at paula@bookedsolid.ca.

Agile or Irrelevant – Redefining Resilience

August 7, 2019  

KPMG’s 2019 Canadian CEO Outlook

KPMG recently released the 2019 Canadian CEO Outlook which surveyed 1,300 CEOs of large companies from around the world, including 75 in Canada, to get their views on the highest-priority opportunities and most daunting challenges they and their businesses face.


Interestingly, both Canadian and global CEOs told KPMG that the environment, territorialism and disruptive technologies were their top three concerns. For Canadian companies, lack of consensus on environmental issues weighs heavily given our disproportionate dependence on the resource sector. And while nearly a third of our GDP is tied to exports, growing trade differences between Canada’s two largest trade partners raises concerns about the ongoing health of our economy. While our leaders are carefully watching how these national and geopolitical issues pan out, they are putting their focus on technology.

To that end, transformation and disruption have been recurring themes in previous CEO Outlooks. This year is no exception. CEOs in every industry are acutely aware of the new technologies, competitors and workforce trends at their doorstep, and many are making agility and innovation their priority. Canadian CEOs are no different, although their current strategies and concerns reveal room to grow before they can lead their international peers.

A few interesting findings from the 2019 Canadian CEO Outlook:
  • Only 69% of Canadian CEOs want to be disruptors in their market, compared to 96% just one year earlier
  • 54% of Canadian leaders view cyber security as a significant cause for concern, compared to only 7% in 2018
  • Most Canadian organizations (63%) say their inability to find the workers they need is negatively impacting growth
  • 76% of Canadian CEOs agree they need to improve their innovation processes and execution
  • 79% believe AI and robotics will create more jobs than it eliminates, compared to only 65% of their global peers
  • Economic and political uncertainties have driven a third of Canadian CEOs to pursue strategic alliances with third parties as their top growth strategy over mergers and acquisitions, joint ventures, and organic growth
  • 75% of Canadian CEOs agree there is a higher need to “act with agility”

The 2019 Canadian CEO Outlooks reveals a country of big thinkers and even bigger ambitions. It also indicates that Canadian organizations are at different stages in their journey than their global peers. Chalk it up to less experience with new technologies or the cautious “Canadian way” but Canada has been slow to catch up to the new digital “normal.” We are on our way but now is no time to put our investments, workforce initiatives and innovation strategies on cruise control.

To dive deeper into the key themes from this report and learn about the biggest issues impacting Canadian business, go to: home.kpmg/ca/ceooutlook


Ruth Todd is the regional managing partner for KPMG Canada’s offices in southwestern, northern and eastern Ontario and eastern Canada, and is also the office managing partner for KPMG in Hamilton and St. Catharines. With over 20 years’ experience in audit and advisory services, Ruth brings a practical and innovative approach to helping her clients further their goals and achieve success. Connect with Ruth on LinkedIn at www.linkedin.com/in/rtoddkpmg/.

Our Summer Reading List

August 7, 2019  

Are you developing your summer reading list? Consider these books recommended by the Oakville Chamber’s Marketing Committee.



Big Mind: How Collective Intelligence Can Change Our World

Geoff Mulgan

This book explores how organizations can leverage human and machine intelligence together, to better solve business and social challenges in a future demanding new ways of thinking.


Getting Things Done: The Art of Stress-Free Productivity

David Allen

Getting Things Done is the ultimate book on personal organization. It provides easy and actionable tips on how to attain a sense of control over all your work and provides a road map to the Getting Things Done (GTD) Method. Following the GTD method is intended to free up your brain to solve problems and help keep all your projects, personal and profession, on track.


How Women Rise

Sally Helgesen

Sally Helgesen explores the things that women say, do and think in the workplace that hold them back. And provides practice tips on how to overcome the habits that hold us back and rise to the top of their chosen career ladder. The book is equally inspiring and practical.


If I Understood You, Would I Have This Look On My Face?

Alan Alda

An enlightening book from an actor’s perspective about communication, curiosity and connectedness. Anyone from business to art to science will benefit from this compelling read.


The Monk Who Sold His Ferrari

Robin Sharma

This inspiring tale provides a step-by-step approach to living with greater courage, balance, abundance, and joy. It tells the extraordinary story of Julian Mantle, a lawyer forced to confront the spiritual crisis of his out-of-balance life.


Powerful
Patty McCord

When it comes to recruiting, motivating, and creating great teams, Patty McCord says most companies have it all wrong. McCord helped create the unique and high-performing culture at Netflix, where she was Chief Talent Officer. Her principles are based on encouraging debate and communication, building teams with the future in mind, surrounding yourself with top talent, and going beyond salary surveys to calculate compensation. Powerful will change how you think about work and the way a business should be run.

How To Easily Offer Your Employees A Wellness Benefits Program

May 28, 2019  

Large companies aren’t the only ones that can provide their staff with a Wellness program. According to a recent (2017) Sanofi Health Survey, wellness and illness prevention are top priorities for employers. Let the Chambers Plan provide you with the resources to provide your staff with wellness options regardless of the size of your organization.

Today, there are varying views about what a wellness program should look like. There are some that feel food stations at work and flex hours are a wellness program. Others feel it should include an Employee Assistance Plan and options like a Lifestyle Spending Account, allowing employees to claim benefits like gym memberships and active devices such as Apple Watches or a FitBit.

Regardless of your point of view, one thing is very clear when it comes to Wellness. A more satisfied, happy employee is a more productive one. Often the increases in productivity while at work, the improvement in absenteeism and the general theory that happy people get along better can make this financially beneficial for employers.

When people feel more taken care of it improves their entire lifestyle, not just their workplace environment. The Chambers Plan can help with that in so many ways. The employee portal for managing their plan, My-benefits.ca, has a health assessment tool an employee or their family members can use to help identify if they have any risks associated with their current health or lifestyle.

The Chambers Plan has always had the goal of supporting business with less than 100 employees providing not only cost certainly but also additional supporting benefits that firms this size may require. All employees also receive the Best Doctors program. This can allow an employee to find access to specialists or get a second opinion on either a diagnosis or course of treatment. In addition, the Chambers Plan provides the BAS, or Business Assistance Service to all plan holders. This is invaluable to small to medium sized enterprises providing HR, Accounting and Legal assistance as part of the underlying program.

Firms can also elect to add the Employee Assistance Program (EAP) to their benefit plan. This is a low-cost item that can greatly impact mental Wellness in the workplace. It provides face to face counselling to employees and their family members and for only a few dollars a month, employers can add this non-taxable benefit to their plan. Consider the impact to someone dealing with mental health issues; even if it’s not the employee but instead a family member, that employee brings that stress with them to work everyday which does not result in a positive outcome. In addition, these resources can be accessed directly without employer involvement. This confidential treatment allows for resolution of issues without any impact or stigma for them in the workplace.

Today there are so many issues that can affect an employee’s Wellness. More and more people are dealing with the stress of aging parents and the financial burden that goes with it. Some need grief counselling or even assisted living accommodations. Depression is also a very common problem in society that still carries some stigma and needs quiet resolution.

Having security from a benefits plan, whether it includes income protection, health and dental claim protection or a combination of all things can really improve a firm’s perspective on wellness. A Chambers Plan advisor can also arrange for fiscal piece of mind with a Chambers Plan Group RRSP and as a by-product provide financial literacy sessions for employees that may need or wish to know more.

With more than 35,000 firms insured, the Chambers Plan has become a place for SME’s to come for Wellness and benefits plan support. Combined with their partnership with local Chambers of Commerce and Boards of Trade there are many tools and resources available to help improve your workplace satisfaction. A Chambers Plan advisor can help you customize this to your staff, keeping in mind an older demographic consisting of Baby Boomers will have a different perspective than a younger firm composed mostly of Millennials.

Add in the lower overhead of the not-for-profit Chambers Plan, the ease of use for both employees and employers and the consistent stable renewals, the employees won’t be the only ones satisfied. Under the Chambers Plan employees have a lot of resources at their fingertips, and having your advisor demonstrate how to use the Chambers Plan is extremely beneficial so your staff get the most out of it. Wellness is achievable whether you have 1 or 100 employees.

Contact Hynek Financial Group to learn more about the Chambers Plan.